Emergency Broadband Benefit Program

Emergency Broadband Benefit Program
Contact: School.Nutrition@tn.gov 

  • Emergency Broadband Benefit Program. On February 25th, the FCC unanimously adopted a Report and Order that established the Emergency Broadband Benefit Program, a $3.2 billion federal initiative to help lower the cost of high-speed internet for eligible households during the ongoing COVID-19 pandemic. The Emergency Broadband Benefit Program was created by Congress in the Consolidated Appropriations Act of 2021. As of May 12, 2021, eligible households are able to enroll in the program to receive a monthly discount on the cost of broadband service from an approved provider.
    • The Report and Order along with the rules governing this program can be found here,
    • On May 12, consumers can begin applying for and enrolling in the Emergency Broadband Benefit Program that provides a temporary discount on monthly broadband bills for qualifying low-income households.
  • Who is qualified:
    • Those with income at or below 135% of the federal poverty guidelines;
    • Those who qualify for Lifeline benefits through participating SNAP, Medicaid, SSI, Federal Public Housing, or veterans and survivors pension benefit;
    • Those who participate in tribal specific programs;
    • Those who have experienced a substantial loss of income since February 29, 2020;
    • Those who have received a federal Pell Grant in current award year;
    • Those who have received approval for benefits under the free and reduced-price lunch program, including CEP;
  • How to apply:
  • Online application USAC;
  • US Mail;
  • Complete the application and send with proof of eligibility to:

           Emergency Broadband Support Center
           P.O. box 7081
           London, KY 40742

  • Talk to your local provider;
  • Ask if they participate in the EBB Program, or use online tool to find out.

Emergency Broadband Benefit Program will end when the fund runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner. If a household chooses to continue to receive service after the end of the Emergency Broadband Benefit Program, they will be billed through their broadband provider.

For more information, see the attached FAQ PDF.

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